Frequently Asked Questions
Q.What types of events do you cater to?
A.We specialize in a wide range of events, including weddings, birthday parties, school events and fundraisers, family reunions & BBQs, corporate events, social events, and more. Whatever the occasion, Grand Summit Event Rentals has you covered.
Q.Can I customize my rental order?
A.Absolutely! We understand that every event is unique. Contact our team, and we'll work with you to customize your rentals to match your theme, color scheme, or specific requirements.
Q.What areas do you serve?
A.Grand Summit Event Rentals proudly serves the entire Massachusetts area. Whether your event is in Boston, Worcester, Springfield, or any surrounding cities, we are ready to make your celebration exceptional.
Q.Is delivery and setup included in the rental cost?
A.Yes, delivery and setup are available and can be included in your rental package. Our team ensures a seamless setup, allowing you to focus on enjoying your event. Delivery fees may vary based on the location.
Q.How do I place a rental order?
A.Placing a rental order is easy! Explore our website, choose the items you need, check availability, and follow the simple booking process. If you have specific questions or need assistance, feel free to contact our friendly team.
Q.Are your rentals cleaned and sanitized?
A.Absolutely. We prioritize cleanliness and hygiene. All our equipment is thoroughly cleaned and sanitized before every delivery to ensure a safe and enjoyable experience for your guests.
Q.Can I make changes to my order after booking?
A.Yes, you can make changes to your order. Contact us as soon as possible to discuss any modifications. We'll do our best to accommodate your needs, but keep in mind that changes are subject to availability.
Q.What is your cancellation policy?
A.Our cancellation policy is designed to be fair and flexible. Please refer to the terms outlined in your rental agreement or contact our team for specific details related to cancellations.